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Tuesday, March 30, 2010

Olive Drowns Her Phone

The phone rings. "Olive why aren't you here?" Where I think. The dentist office. I had forgotten to go. A sure sign of my declining mental state. That is something I have never done. I remember my appointments. Period. Well not anymore. When the hygienist called I was in the shower. I was so appalled at my omission I talked to her and made another appointment. The cell phone got wet. Well duh Olive.

The front screen went white and the camera died. The inside part worked. Sort of. When it felt dry I think. I did feel inspired when this happened and put the blow dryer on it. Joe said that made it worse. Worse? I spent a night alone at the yellow house and the phone died entirely. I was in the woods, no street lights, and no phone. Freak out city. Maybe.

The next day I promptly go to the Verizon store. I would rather have an eighteen gauge needle placed through my big toe than go there. The service woman was droll at best. Stated my replacement would be mailed in two days. She did not care one wit about the woods, lack of lights or a working cell phone. The phone arrived in two working days but in four actual days you Verizon people. The instructions for switching the phones are written out in five steps. The old phone has to be returned via FedEx in ten days with every thing erased from it. Verizon this sucks. Our bill is way over a hundred dollars a month. This is the customer fending for themselves. Makes me want to drive right over to the Apple store and get an iPhone. In reality I am far too thrifty for one of those. I am always a bit mystified by people who claim to have no money or say they can't pay their bill yet have high end cell phones.

Five easy steps not in Olive's world. Joe and I both tackled that whacked exchange of phones. Joe ended up calling Verizon to activate the new phone because doing it yourself would take ten days and by then they want the old phone returned. The person on the phone was very helpful. She talked Joe through putting the info back into the phone. Joe did all the heavy lifting on this one as I have the patience of a sand gnat. A gnat with grimy teeth.

Olive Out


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